Troubleshooting

I can’t see a page in the menu

• Your account may not have access to that section.
• Ask your administrator to grant access if you need it.

I can’t see an action button (Add/Edit/Delete/Start/Stop)

• Your role may allow viewing but not changing.
• Ask your administrator to grant the required access.

The page is empty

Common reasons:

• There is no data for your organization/environment.
• Your access is limited to a subset of data.

I’m getting blocked when opening a page

• You may not have access to that area.
• Contact your administrator with the page name you tried to open.